One published price per enquiryNo membership or contractRead the brief before you payComing next: exclusive leads

Execplaced / Refunds

Refunds: wrong numbers and enquiries that were not real

If a lead you paid for has a phone number and email that do not reach the person, or was not a genuine enquiry for the work, tell us and we refund what you paid for it.

What is refunded
  • Wrong contact details: the number and email you were given do not reach the person who enquired.
  • Not a real job: the enquiry was not a genuine request for the work (for example a seller pitching their own services, or a test).
  • A lead you could not get an answer from is not by itself wrong: people are busy. Try both the phone and the email; if neither works, it counts as wrong contact details.
How to ask
  • Reply to the email that gave you the lead, or answer "Wrong contact details" or "Not a real job" on the how-did-it-go link we send a few days after. A person reads every one.
  • A lead bought on its own by card is refunded to the card. A lead opened from your wallet is refunded as credits to your wallet, or to your card if you ask.
Leads delivered automatically
  • In the few trades where enquiries are delivered with the contact details straight away, each one asks for a one-tap confirmation. If you do not confirm within 24 hours, the charge is refunded in full and the enquiry moves on.
What you never pay for
  • There is no subscription, membership fee or contract, so there is nothing to cancel. You pay only for the leads you choose to open, at the price shown before you open them.

Questions: joe@ellul.solutions. Execplaced is run by Ellul Solutions Ltd, company number 17364530.

Coming next: exclusive leads

One firm per lead, and your money back if the customer doesn't respond.

Firms who join now are first in line when exclusive leads open in their area.

  • One firm per leadEvery lead will go to one firm at a time, so you're never racing other firms for it.
  • Money back if no responseIf the customer doesn't respond, you'll get your money back.
  • Simple pricingPrices in pounds by lead quality, no contracts, and credits that never expire.
  • Fair allocationLeads offered by fair share and distance, never by who pays most.
Join and be first in lineUntil then, leads work as they do today: you see the job first and only pay for the ones you open.